Job Information
AECOM Employee Services Coordinator – Oracle in Taguig City, Philippines
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
This role is primarily responsible to provide day-to-day administrative support and coordination related to employee data management in compliance with the service level agreements, processes, policies, and procedures.
Responsibilities & Duties
Perform intermediate to advanced tasks related to employee data management
Ensure accuracy of all data processes and entered in HR systems
Gather information and documentation from relevant stakeholders to assist in investigating and in resolving issues
Escalate identified issues and concerns to the Team Lead for timely resolution
Maintain current processes and incorporate documentation updates as required
May assist with preparing reports as required
Qualifications & Requirements
Minimum Requirements:
Bachelor’s degree or at least 2 years of relevant work experience
Intermediate proficiency in MS Office tools
Basic knowledge and understanding of HR processes and procedures
Experience working in an outsourcing, shared services, or similar model with compensation-related role or other similar functions is preferred
Experience using Oracle, Workday, SAP, PeopleSoft, ServiceNow or other similar platforms and tools is preferred
Attributes:
Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail)
Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service)
Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication)
Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving)
Working Environment and Physical Demands:
- Ability to work in shifting schedule / operating hours and business critical working days
Qualifications
Additional Information
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10104763
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: GBS
Career Area: Human Resources
Work Location Model: Please Select